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Frequently Asked Questions


Is a PC required to use the myCNC controller?

Why is there no connection between my computer and the myCNC controller?

How to update the software?

How to update the profile?

How to roll back to a previous version of the software?

How to restore a profile?

Why is the machine not moving despite the on-screen coordinates changing?

What to do if it seems like there is something wrong with the hardware?

How to remove the homing dialog that keeps popping up when starting the program?

Why do ports turn on/off automatically when opening and closing the program?

How to change Screen Size and Position

Why do ClearPath drivers not work out of the box?

How to change the Interface Language?

Why does the Parts Library not show certain parts?

How to check what a button/on-screen element does?


What to do when the THC (Torch Height Control) system isn't working?

How does the Back to Path button work?

Tangential Knife

Why is the knife not turning when using the Tangential Knife profile (X1366V)?

How does the M309 (Remove Whole Turns) macro work?

faq.txt · Last modified: 2020/01/06 13:35 by ivan